How to deal with whistleblowers

There seem to be more cases these days of whistleblowers seeking Sarbox protection. Public companies are now burdened with institutionalizing the process of dealing with such complaints. Specifically, Sarbanes-Oxley requires that audit committees must deliver processes to deal with financial reporting complaints, guaranteeing confidentiality and anonymity. The problem: The act doesn't say how to do all this. The issues are tricky. Some complaints may not be financial in nature. Some may impact other areas of the organization. It pays to deal with them systematically. Grant Thornton's just released guide presents a step-by-step approach for grappling with complaints via a hotline.

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