The Library

Welcome to the Library, where you'll find a selection of industry resources including eBooks, Whitepapers, Webinars, Survey Reports, Research Reports and more.

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EBOOKS

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Knowledge Management: 5 Steps to Getting it Right the First Time

eBook

This eBook sets out 5 simple steps for optimizing customer service and support with an effective, best-practice-led knowledge management initiative. Download today!

Dodd- Frank: The Key to Compliance Success

eBook | Sponsor: OpenText | Published September 24, 2012

It's been more than two years since the Dodd-Frank Wall Street Reform and Consumer Protection Act was signed into law, and every month the implications for banks and financial firms becomes more clear. This eBook closely examines enterprise content management issues relating to Dodd-Frank. Download for free today.

Implementation Strategies for Fulfilling and Maintaining IT Compliance

eBook | Quest Software

IT compliance is mandatory for your business – but it doesn’t have to be difficult, and when properly controlled is a boon for your company. In this four-part eBook, see how the many parts of IT compliance can be effectively managed throughout the business. Get it today.

Enterprise Content Management and Delivery in Financial Services

eBook | Sponsored by: OpenText | Published: April 23, 2012

The financial crisis of 2008 ushered in a new era of bottom-line challenges as well as regulatory scrutiny, affecting all aspects of the business. While information technology budgets have been crushed, a few bright spots have emerged. Among the brightest: enterprise content management. Download the latest eBook from FierceFinance to learn more about this rapidly evolving aspect of the financial industry.

A Holistic Approach to Fraud Management

eBook | Sponsored by: Tableau | Published: November 2011

In the battle against online fraud, the stakes have never been higher. Explore a new security mindset that places anti-fraud measures in a more strategic context. Download this FREE eBook to learn more